Shop
By CATEGORYTerms & Conditions
|
Ordering There is no minimum order. You can order by phone, fax, email, mail or at our website with our secure on-line order processing system. If you order by phone, fax, email mail please add all specifications required, including quantity, item number, description, price, name, shipping address, telephone number and email address.
|
|
Shipping We offer FedEx, USPS (US Postal Service) and DHL as shipping carriers, we also ship UPS on customers account. Shipping charges may vary from the amount indicated by the automatic shipping calculator since the weight calculated in the website may differ from the actual package weight due to the packaging material. There is a handling fee of $2.00 on all packages.
|
|
Back Orders All products are usually in stock and readily available. However, although we are constantly increasing our inventories, it may happen that an item runs out-of-stock. Please advise us you desire the item back-ordered as out-of-stocks are not automatically back-ordered. |
|
Return Policy Ingredients: Ingredients are returnable within 5 days of receipt of the order to authorize the return. MakingCosmetics takes great care in packing orders. Please check the enclosed packing slip against the actual shipment. Any discrepancies or damage must be reported within 5 business days after receiving the order. All returns must be pre-approved. In the event of a shipping error we'll reship the correct item(s). If orders are returned to us without authorization and/or after five days of receipt we reserve the right to send it back to the customer without notice or charge a restocking/discarding fee of 25% of the original purchase price. All sales are final after five days. International orders are not returnable. Contact MakingCosmetics for returns at admin@makingcosmetics.com or 425-292-9502. Containers/Tools: Containers and tools are returnable within 30 days of receipt of the order to authorize the return. Discrepancies or damage once receiving the order must be reported within 5 business days in order to reship or refund. All returns must be pre-approved. If orders are returned to us without authorization and/or after 30 days of receipt we reserve the right to send it back to the customer without notice or charge a restocking/discarding fee of 25% of the original purchase price. All sales are final after 30 days. International orders are not returnable. |
|
Damaged Packages If packages are damaged upon receipt, you must contact us within 5 business days after receiving the order and also the shipping carrier (FedEx or USPS) immediately in order to make a claim as we can not take responsibility for damaged packages. We will then file a claim with the carrier. |
|
Missing Items/Damages MakingCosmetics takes great care in packing orders. Please check the inclosed packing slip against the actual shipment. Any discrepancies or damage must be reported within 5 business days after receiving the order. In addition, please keep the packing slip as we may request a copy of it in order to double-check the packed items with our own list we have on file. Items are typically checked off on the packing slip and the packing slip is signed by the packer. |
|
Risk of Loss All items purchased from MakingCosmetics Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We can not take responsibility for the shipment (i.e. in case of lost packages we will not refund anything and/or re-shipping will be on the customer’s cost). However, we take effort in tracking the package and file a claim and notify the buyer of the outcome. |
|
Payments We accept the following payment methods:
|
|
Rejected Credit Card Transactions When a transaction is declined for Address Verification Service (AVS) or Card Code Verification (CCV), the transaction may still be approved by the card issuing bank. This means that the requested funds have been placed on hold. This is not an actual charge to the credit card and the card issuing bank releases funds back to the card after the authorization expires (usually within a few days depending on the credit card issuing bank). If requested, a hold can potentially be voided by contacting the customer’s credit card issuing bank. To avoid funds to be put on hold, do not re-try to process a credit card transaction that has been rejected on a first try. |
|
Prices Although we strive to maintain low prices, they are subject to change due to market fluctuations. Prices do not include sales tax, shipping & handling charges. |
|
Sales Tax For residents of the State of Washington (WA), a sales tax of 9.5% is applicable (subject to change) unless we have a valid WA State Resale Certificate on file. You can access the Resale Certificate on-line here. If WA residents are not charged taxes for any reason, we reserve the right to charge taxes even after a purchase has made. |
